About Us

About Neo Collector

The New Era of Toys & Trading Cards. Free US Shipping.

Neo Collector is a dedicated retailer of authentic collectible toys and trading cards, operating from our facility in Cleveland, Ohio. We specialize in providing collectors with verified, high-quality trading card products including Pokémon TCG, Magic: The Gathering, Yu-Gi-Oh!, sports cards, and graded collectibles.

Our Mission

At Neo Collector, our mission is simple: provide collectors with authentic products, honest service, and secure shipping. Every trading card and collectible that leaves our Cleveland, Ohio facility has been verified for authenticity, professionally packaged, and shipped with care.

We understand that collectors invest significant time and money into their hobbies. Whether you're searching for a vintage holographic Charizard, a Reserved List Magic card, or a sealed booster box of the latest release, you deserve a retailer that treats your purchase with the respect and care it warrants.

What Sets Us Apart

100% Authenticity Guarantee

Every product sold by Neo Collector is guaranteed authentic. We source directly from authorized distributors, established collectors, and verified suppliers. Every card is inspected before listing. If we ever ship you an item that is not authentic, you will receive a full refund and we will cover all shipping costs.

Always Free Shipping

All orders ship FREE within the United States. There are no minimum order requirements, no hidden fees, and no surprises at checkout. We absorbed shipping costs into our pricing so you can see the true total upfront.

30-Day Hassle-Free Returns

If you are not satisfied with your purchase, you have 30 days from delivery to return it for a full refund. We pay the return shipping. We do not charge restocking fees. Your refund is 100% of your purchase price.

Secure & Professional Packaging

Trading cards and collectibles require specialized packaging. Every order is packaged appropriately for the products inside — protective sleeves, top loaders, rigid mailers, and bubble wrap for high-value items. Graded cards ship in rigid boxes with foam padding.

Fast Processing

Orders are processed within 3 business days of placement. Once shipped, transit time is typically 3-8 business days depending on your location relative to our Cleveland, Ohio facility.

Real Customer Service

When you contact Neo Collector at support@neocollectors.shop, you reach a real person who knows our inventory and the trading card hobby. Our inbox is monitored 7 days a week and we respond to every email within 24 hours.

Our Specialties

  • Pokémon TCG — sealed product, singles, and graded cards
  • Magic: The Gathering — sealed boxes, singles, and Commander staples
  • Yu-Gi-Oh! — sealed product and singles
  • Sports Cards — baseball, basketball, football, and hockey
  • Collectible Toys — action figures, building sets, and display collectibles
  • Graded Cards — PSA, BGS/Beckett, CGC, and SGC slabs

Located in Cleveland, Ohio

Neo Collector operates from Cleveland, Ohio, giving us access to major carrier hubs and an active collector community. Our facility is climate-controlled, security-monitored, and equipped with proper authentication tools including magnification stations and UV lighting.

Compliance & Trust

We adhere to strict consumer protection standards, including:

  • California Consumer Privacy Act (CCPA) compliance
  • California Privacy Rights Act (CPRA) standards
  • Americans with Disabilities Act (ADA) accessibility
  • PCI DSS Level 1 payment security
  • SSL-encrypted transactions throughout our website

Get In Touch

Neo Collector
Email: support@neocollectors.shop
Website: neocollectors.shop

Whether you have a question about a specific card, want to verify a product is in stock, or need help with an order, we are here to help. Welcome to Neo Collector.